New MMI concepts for situation assessment and decision making in naval command and control
conference paper
To improve efficiency and effectiveness the Royal Netherlands Navy is aiming to introduce new concepts of organisation, integration, automation and support for future combat management systems. In the exploration and development of these concepts human factors considerations are taken into full account from the outset.
Already manifest in today's command information centres (CIC) the large information flows that have to be processed, integrated, and interpreted, often in a complex and uncertain environment, poses particular problems in the areas of situation awareness and decision making. High levels of cognitive load characterise situation awareness and assessment. And under such conditions commanders and warfare officers are likely to prematurely generate a consistent, plausible story to which they subsequently attach too much weight. Their decisions are subject to biases such as making incorrect inferences and ignoring information that does not fit within the story. It is important that interfaces are developed that organize, visualize, and access the large volume of information, while at the same time minimizing such biases as decision makers are prone to.
TNO Human Factors has developed a novel MMI workstation concept, the Basic T, to address these issues.
Already manifest in today's command information centres (CIC) the large information flows that have to be processed, integrated, and interpreted, often in a complex and uncertain environment, poses particular problems in the areas of situation awareness and decision making. High levels of cognitive load characterise situation awareness and assessment. And under such conditions commanders and warfare officers are likely to prematurely generate a consistent, plausible story to which they subsequently attach too much weight. Their decisions are subject to biases such as making incorrect inferences and ignoring information that does not fit within the story. It is important that interfaces are developed that organize, visualize, and access the large volume of information, while at the same time minimizing such biases as decision makers are prone to.
TNO Human Factors has developed a novel MMI workstation concept, the Basic T, to address these issues.
De publikatie geeft een overzicht van de diverse interfacecomponenten opgenomen in de Basic T, een nieuw werkstationconcept ontwikkeld in het kader van de studie 'Toekomstige commandoevoering' in opdracht van de Koninklijke Marine.
Voorts worden de eerste resultaten gemeld van een uitgebreide evaluatie met toekomstige gebruikers die er op duiden dat CCO- en LVO-taken met de toegepaste automatiserings- en ondersteuningsconcepten efficienter en effectiever worden uitgevoerd.
Voorts worden de eerste resultaten gemeld van een uitgebreide evaluatie met toekomstige gebruikers die er op duiden dat CCO- en LVO-taken met de toegepaste automatiserings- en ondersteuningsconcepten efficienter en effectiever worden uitgevoerd.
Topics
TNO Identifier
12608
Source title
Proceedings of the Symposium on "Critical design issues for the human-machine interface" (SCI-129) Prague, Czech Republic, 9-21 May 2003