Getting passengers out : evacuation behaviours
other
When disaster strikes, mass transportation means mass evacuation. The issue is especially urgent if, despite precautions, a train comes to a stop in a tunnel and there is a fire. Adequate behaviour of passengers is a major success factor of an evacuation. Passengers should replace their original (travel) goal with the evacuation goal and--once the new goal has been established--know what to carry along and where to go. The information the passengers need (by PA, instruction by personnel, illumination, signage, &c.) should prevent behaviour problems. Based on (unannounced) evacuation exercises in a road tunnel, possible behaviour problems are presented, together with remedies. Psychological problems of train personnel to take decisive action are also discussed.
TNO Identifier
12221
Source title
Proceedings of the European conference in Rail Human Factors, oktober 2003 Session12: Employees and the public.
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