Making an impact: supporting effective decision-making in the information environment
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The growth of artificial intelligence (AI) capabilities has ushered in a new era of human-machine collaboration. In particular, the potential of using AI-powered automated technology to support decision-making at all levels of warfare is becoming an ever-closer reality. However, for the planning and execution of operations in the information environment, the sensitivity and human- centric focus of these operations means it can be particularly important to maintain human decision-making at the core. The aim of the paper is to demonstrate how AI-powered semi- automated analysis tools can support human decision-making by effectively analysing data and suggesting possible decision options. This paper presents a semi-automated decision support tool for information-related activities (IMPACT) that harnesses the use of AI in an optimal manner while ensuring humans maintain meaningful control of decisions. Using IMPACT as a tangible example, this paper argues that while there is room for more AI-powered tools to help support decision-making in planning operations in the information environment, a balance needs to be struck with human cognition. The analysis and examples presented in this paper shows how such a balance can be struck to ensure humans remain at the heart of decision-making.
Topics
TNO Identifier
1025862
Source title
Human Factors and Medicine Panel
Pages
P08-1-22