Design guidelines, instruments and assessment criteria
report
Labour market shortages and evolving work processes are driving the need for new technologies that support employees, reduce workload, and improve job quality. However, many technological implementations fall short because they are not designed with humans put central, leading to poor adoption and diminished job satisfaction. The SEISMEC project addresses this challenge by overcoming barriers that hinder the creation of human-centric workplaces. The SEISMEC project represents a shift towards Industry 5.0 by embedding human-centric approaches across 17 diverse industrial pilots in Europe, empowering workers through implementation of technology that is inclusive, ethical, and aligned with real human needs and behaviours. To alleviate tensions and promote a human-centric approach, SEISMEC introduces a set of 41 solution directions accompanied by design guidelines. We define a solution direction as a tool, technology, or method (for design, dialogue and collaboration) that might aid in putting the needs of the human (or group) central in the work environment, i.e., the development of a human-centric technology. These represent tools, technologies, and collaborative methods that support the development of human-centric technologies – ranging from participatory design processes to ethical oversight mechanisms and ergonomic interventions. These were categorised into six types: ecosystem-level, organisational-level, workplace-level (with and without end-user involvement), technologies, and instruments. Each solution direction is supported by design guidelines that explain how to apply them effectively in practice.
TNO Identifier
1021323
Publisher
SEISMEC Consortium
Place of publication
S.L.