Sociotechnical perspectives on digitalisation and Industry 4.0
article
The sociotechnical systems approach and theory (STS) helps to deal with todays rapid digital transformations in designing best suitable labour, organisations and jobs. Not surprisingly, related approaches based on STS assumptions, such as Modern Sociotechnical Thinking (MST) and Workplace Innovation (WPI) theory, are rapidly developing in Europe. Yet, research and (theoretical) analyses that place STS in todays digital industry challenges and WPI are sparse. The basics of sociotechnical concepts and new research, needs and perspectives for further development of STS in todays context need to be explored. Therefore, against the background of empirical experiences in logistics and process industry and in context of Industry 4.0, this article discusses firstly the model of classical STS approach and the skill orientated work design. Secondly, MST and its derived concept of WPI is positioned. Furthermore, a complementary practice theory perspective is introduced, illustrated by an example design project. Finally, some future recommendations for research are made.
Topics
TNO Identifier
866994
Source
International Journal of Technology Transfer and Commercialisation, 16(3), pp. 290-309.
Pages
290-309
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