How to improve human-robot interaction with Conversational Fillers
conference paper
Conversation Fillers (CFs), such as ‘um’, ‘hmm’, and ‘ah’, may help to improve the human-robot interaction by smoothening the robot’s responses. This paper presents the design and test of such CFs – alongside iconic pensive or acknowledging gestures – for Wizard of Oz (WoZ) controlled open-ended dialogues in child-robot interactions. A controlled experiment with 26 children showed that these CFs can improve the perceived speediness, aliveness, humanness, and likability of the robot, without decreasing perceptions of intelligence, trustworthiness, or autonomy.
TNO Identifier
574767
Article nr.
7745134
Source title
Robot and Human Interactive Communication (RO-MAN), 2016 25th IEEE International Symposium on, August 26-31, 2016. Columbia University, NY, USA
Pages
219-224
Files
To receive the publication files, please send an e-mail request to TNO Repository.