Ontwikkeling van een serious game voor multidisciplinaire samenwerking in zorg en welzijn [Development of a serious game to improve multidisciplinary cooperation in health and social care]

article
Decentralisation of health and social care support for older people and people with chronic conditions makes municipalities and healthcare organisations explore activities beyond their organisational borders. Such an ‘integrated approach’ builds on strong multidisciplinary cooperation, which has many challenges. To deal effectively with these challenges, training and education are necessary. This study describes the development of a serious game for practicing the most common challenges. Based on a literature review and interviews, four training objectives were determined: recognition of the added value of professionals, communication with other professionals, development of and acting according to a ‘team focus’ and reflection on the cooperation and one’s role in this. These objectives were matched with gaming elements, such as time pressure, dealing with conflicting interests, exchange of unique information, cross training and stepped play-elements. The game has been pilot-tested in three pilots with healthcare professionals. After every pilot the game was evaluated and adjusted, according to a protocol. Health and social care professionals recognized the training objectives and acknowledged that the game met their requirements. This study provides insight in the building blocks for optimizing multidisciplinary cooperation and demonstrates how low-profile training with simulation and gaming elements can be co-designed with health and social care professionals.
TNO Identifier
535754
Source
TSG Tijdschrift voor gezondheidswetenschappen, 94(4), pp. 146-153.
Pages
146-153