COBACORE Community Based Comprehensive Recovery. D5.1: performance assessment indicators - WP5: Experimentation and evaluation

The objective of Work Package 5 is to organise experiments and evaluate the COBACORE system and its parts, to: 1) draw conclusions about its operational value in practice for future end-users and stakeholders, and 2) provide the project team with advice on (new) requirements and features for refinement and further development. This document describes the results of task 5.1: Development of the evaluation agenda and performance criteria. The evaluation agenda, performance assessment indicators and approach for partial evaluations, intermediate evaluation and final evaluation are described. To be able to test whether COBACORE supports damage, needs and capacity assessment for recovery activities of the ‘whole of community’ we use the concept of multi-team system to identify performance assessment indicators. A multi-team system is a system of interacting teams, in this case teams from governmental organizations, NGO’s and the community that are involved in post-crisis damage and needs assessment. A range of conditions that affect the performance of these teams and their interactions have been identified. To test the operational value of the COBACORE platform, information models, functionality and interfaces, some of these conditions need to be manipulated by the COBACORE platform and others need to be controlled within evaluations. To be able to test whether COBACORE’s information models, functionality and interfaces fit with the procedures and working habits of these teams, the activities performed need to be further specified. Similarly to evaluate performance of COBACORE and to test whether different teams and user-groups are satisfied with the damage, needs and capacity assessments supported by COBACORE and satisfied with information-sharing gaps and collaboration gaps that are closed, further specification is needed.