ePartners : quick scan of future application domains

report
The first phase of the ‘ePartner that cares’ project has shown that it is possible to design ePartners in the health care domain, for various users, health problems and health areas. However, the future of the ePartner framework is not limited to health care only. Actors in other domains could also benefit from tailored support, to contribute to solving problems occurring there. To address these possibilities, the following research questions were formulated:
1 What are the generic and domain-specific aspects in ePartner functions and development methods documented so far, and
2 how can we minimalize domain-dependency to be able to deploy ePartners flexibly in various domains, within and outside of health care (such as mobility and education)?
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To answer these questions, the generic and domain-specific aspects of the models, and methods developed so far were described, in particular the ePartner concept (core functions), ePartner development methods (situated Cognitive Engineering and Intervention Mapping) and results obtained so far in the project.
Situated Cognitive Engineering offers a method for systematically documenting use cases, user requirements, claims and design patterns for ePartners. The expected direct impact of ‘ePartners that care’ (behaviour change (towards a healthier lifestyle), healthier living, living (longer) independently) is domain-dependent and should be reformulated for other domains. However, the indirect impact (e.g. trust (in own achievements), increasing motivation, knowledge and insight, control skills), is domain-independent.
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Further, an investigation (quick scan) was made of promising areas for ePartners inside and outside of the health care domain, through interviews with TNO experts and co-financers (Yulius, Inmote and Cofely). The areas are organized according to the TNO societal themes Defense, Safety and Security, Healthy Living, Energy, Information Society and Mobility. For all themes, general societal and market developments were described, as well as ePartner development status, knowledge position, knowledge gaps and barriers for implementation. In order to accelerate valorisation of ePartners, issues such as privacy and ethics, hardware, software, implementation and a solid business case should be taken into account. Finally, an overview is provided of current and promising ePartner projects, categorized according to the application areas Health, Live & Travel, Safe, Work & Learn and Information.
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All information in this report may serve as inspiration for the development of ePartners in new domains or for new target groups, which adhere to the identified core functions, thereby creating new ePartner uses cases, requirements, claims and design patterns.
TNO Identifier
521800
Publisher
TNO
Collation
37 p. (incl. appendices)
Place of publication
Soesterberg