Onderzoek naar het beoordelingsgedrag van verzekeringsartsen [A study of the assessment behaviour of insurance physicians]
article
Inter-doctor variation in claim assessments is undesirable. The research question of this study is how the concepts of Attitude, Social Norm, Self- Efficacy and Intention (ASE-model) shape the behaviour that insurance physicians themselves report with regard to the process of the occupational disability assessment (Behaviour-process) and its content (Behaviour-assessment), while taking into account the factors of Knowledge and Barriers. Data from a questionnaire completed by 231 insurance physicians (response 51%) formed the basis for the estimation of a structural model. Some results are that insurance physicians are motivated for their work, though 73% experience the majority of their clients as complex. We did not find all theoretically expected direct effects. For example, there was no direct effect of Attitude on Intention. We did, however, find that Attitude had a positive direct effect on Behaviour-process and Behaviour-assessment and that Intention had a negative direct effect on Behaviour-process in a well-fitted model.
TNO Identifier
470890
Source
TBV: Tijdschrift voor bedrijfs- en verzekeringsgeneeskunde, 21(2), pp. 53-60.
Pages
53-60