Impact of social innovation on organisational performance and sickness absence

conference paper
Social innovation is an organisational capability, defined as a strategic renewal in organising & organisational behaviour. This capability may consist of four resources: strategic orientation, product-market improvement, flexible work & organising smarter. Social innovation is theoretically rooted in the Resource Based View of the Firm. Analysis of the NEWS 2008 survey shows that Dutch organisations are ‘rather’ active with social innovation, with profit organisations being more active than non-profit organisations. Social innovative organisations are mostly active with product-market improvement, while least with flexible work. Organisations being more active with social innovation more often report an improved organisational performance. Conversely, social innovation has no significant effect on sickness absence rates. The first conclusion is that the theoretical construct of social innovation is an appropriate measure for monitoring among organisations. The second conclusion is that the effect of social innovation on organisational performance is strongest if organisations are active on more than one resource simultaneously. Interventions in flexible work & organising smarter are assumed to be most promising, since these resources may realize a relatively substantial gain in the effect of organisational performance.
TNO Identifier
575450
Source title
XVII ISA World Congres of Sociology, ‘Sociology on the move’, ISA, International Sociological Association, 11-17 July, 2010 Gothenburg, Sweden
Collation
52 p.
Files
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