Measuring Effectiveness of Teams and Multi-team Systems in Operation
other
Military operations have evidently become more complex. The development toward multi-service, multi-national operations with teams often functioning in larger systems of teams is one of the complexities commanders have to deal with. Therefore commanders need not only to gain and maintain insight in the effectiveness of single teams but also in the performance of the multi-team system as a whole. The Command Team Effectiveness instrument is a diagnostic instrument for commanders to assess within team aspects, processes and effectiveness (Essens et al., 2005). We extended this instrument to include a module on multi-team system characteristics and cross team processes. Furthermore, we developed a simple support system for easy data collection, processing data, and reporting to improve the usability of the instrument in the operational context. The support system is currently being used in a Naval-Marines mission (Atalanta, 2009). We will discuss the strengths and limitations of using the support system for measurement of staff processes during operational missions.
TNO Identifier
427394
Article nr.
27
Source title
15th ICCRTS “The Evolution of C2”