Techniques for measuring quality of experience
conference paper
Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is an art on its own. Given the importance of measuring users' satisfaction to service providers, research on QoE took flight in recent years. In this paper we present an overview of various techniques for measuring QoE, thereby mostly focusing on freely available tools and methodologies. © 2010 Springer-Verlag Berlin Heidelberg.
TNO Identifier
364412
Source title
8th International Conference on Wired/Wireless Internet Communications, WWIC 2010. 1-3 June 2010. Lulea.
Pages
216-227
Files
To receive the publication files, please send an e-mail request to TNO Repository.