Using a knowledge elicitation method to specify the business model of a human factors organization
conference paper
Concept Mapping was used to structure knowledge elicitation interviews with a group of human factors specialists whose goal was to describe the business model of their Department. This novel use of cognitive task analysis to describe the business model of a human factors organization resulted in a number of Concept Maps on topics such as Department strengths and weaknesses, strategic plans and partnerships, and ambitions and goals. This work might be seen as a prototype for how other human factors organizations might brainstorm their activities, progress, and goals.
Topics
TNO Identifier
352078
ISSN
10711813
ISBN
9781615676231
Source title
53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009, 19 October 2009 through 23 October 2009, San Antonio, TX. ference code: 80015
Pages
309-313
Files
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