Attuning speech-enabled interfaces to user and context for inclusive design: Technology, methodology and practice
article
This paper presents a methodology to apply speech technology for compensating sensory, motor, cognitive and affective usage difficulties. It distinguishes (1) an analysis of accessibility and technological issues for the identification of context-dependent user needs and corresponding opportunities to include speech in multimodal user interfaces, and (2) an iterative generate-and-test process to refine the interface prototype and its design rationale. Best practices show that such inclusion of speech technology, although still imperfect in itself, can enhance both the functional and affective information and communication technology-experiences of specific user groups, such as persons with reading difficulties, hearing-impaired, intellectually disabled, children and older adults. © The Author(s) 2008.
Topics
Multimodal interactionSpeech technologyUniversal accessUser experience engineeringBest practiceContext dependentDesign rationaleInclusive designInformation and Communication TechnologiesInterface prototypeMultimodal interactionMultimodal user interfaceOlder adultsSpeech technologyTest processUniversal accessUser experience engineeringUser groupsUser needAuditionInteractive computer systemsTechnologyUser interfacesSpeech communication
TNO Identifier
181276
ISSN
16155289
Source
Universal Access in the Information Society, 8(2), pp. 109 - 122.
Pages
109 - 122
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