A we-centric telecom service for police officers to support communication
bookPart
We-centric services are meant to stimulate and facilitate people to communicate and cooperate with others in dynamic or ad-hoc groups. Typically, a we-centric service provides hints and reasons to contact others, and, because these other people receive similar hints and reasons, stimulates and facilitates people to experience "we". The paper describes the development and evaluation of one we-centric service prototype for police officers. We found that key-issues related to developing we-centric services are (1) finding the proper context elements and information sources to take into account when searching for relevant others, (2) presenting the people found and the context of those people in an appropriate way, i.e. with clear explanations and information on their current availability and (3) supporting reciprocal relationships. © 2008 Springer Berlin Heidelberg.
Topics
TNO Identifier
242594
Publisher
Springer
Source title
Enterprise Information Systems. 9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers
Editor(s)
Filipe J.
Cordeiro J.
Cardoso J.
Cordeiro J.
Cardoso J.
Place of publication
Berlin : [etc]
Pages
357-365
Files
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