Cognitive abilities of functionally illiterate persons relevant to ICT use
conference paper
The present study investigates the proficiency levels of functionally illiterate persons regarding a number of cognitive skills (language processing skills (reading, writing, listening), visual organizational and visual memory skills, mental spatial orientation, speed of cognitive
processing, vigilance, divided attention and perceived self-efficacy), which are necessary when using ICT. The results provide insight into how specific (cognitive) limitations can potentially be relieved by specific user interface elements. The findings will serve as guidelines for the design of a new user interface for an Automated Teller Machine (ATM), which is better adapted to the abilities of illiterates. © 2008 Springer-Verlag Berlin Heidelberg.
processing, vigilance, divided attention and perceived self-efficacy), which are necessary when using ICT. The results provide insight into how specific (cognitive) limitations can potentially be relieved by specific user interface elements. The findings will serve as guidelines for the design of a new user interface for an Automated Teller Machine (ATM), which is better adapted to the abilities of illiterates. © 2008 Springer-Verlag Berlin Heidelberg.
Topics
Automated teller machinesCognitive abilitiesIlliterate personsUser centered designUser interfaceMachine designUser interfacesAutomated teller machinesCognitive abilitiesCognitive processingCognitive skillsDivided attentionIlliterate personsInternational conferencesLanguage processingPerceived self-efficacySpatial orientationSpecial needsUser centered designUser interfaceVisual memoriesData storage equipment
TNO Identifier
181629
ISSN
3540705392 ; 9783540705390
ISBN
03029743
Source title
11th International Conference on Computers Helping People with Special Needs, ICCHP 2008 , 9 July 2008 through 11 July 2008, Linz, 73305
Pages
705 - 712
Files
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