Distributed mobile teams: effects of connectivity and map orientation on teamwork
other
Fielded first responders are currently being equipped with support tools to improve their performance and safety. Novel information technology provides opportunities for improvement of task efficiency and situation awareness, but people can get in trouble when data networks fail. In this paper, we examine the effect of glitches in the data network on team performance and look into the strategies people use to cope with these disruptions. Teams of three responders collaborated in a search and rescue task, supported by a map showing their positions and the locations of victims. Data communication required for this support was interrupted, verbal communication remained possible. Two variants were used for the map: a north-up version and a heading-up version that was aligned with the orientation of the responder. Negative effects and changing strategies were found for the condition with interruptions, no differences were found for the two map variants.
Keywords
Team collaboration, network connectivity, map orientation, virtual environments, decision support, first responders.
Keywords
Team collaboration, network connectivity, map orientation, virtual environments, decision support, first responders.
TNO Identifier
22033
Source title
Information Systems for Crisis Response and Management (ISCRAM), Delft, the Netherlands
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