Design guidelines for mobile information and entertainment services based on the Radio538 ringtunes i-mode service case study
conference paper
The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.
Topics
TNO Identifier
408496
ISBN
9781581137880
Publisher
ACM
Source title
5th International Conference on Electronic Commerce, ICEC '03, 30 September - 3 October 2003, Pittsburgh, PA, USA
Place of publication
New York, NY
Pages
413-421
Files
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