An information filtering and control system to improve the decision making process within future command information centres
conference paper
This paper describes the achieved research results within several national and international C2 and information management projects to develop concepts for balancing the information push with an operator’s information need in order to meet the requirement to avoid / suppress information overload situations. The paper starts with an analysis and syntheses of the information overload problem. A model is used to describe the causes and the consequences of information overload on the operator’s behaviour and performance in a command information centre of naval vessels. Research has shown that an increasing amount of time is needed for gathering and discriminating relevant information from the actual information push while less time is left for analysing the relevant information in more details and taking correct and original decisions. Information overload is seen as a serious threat for the quality and performance of mission execution. The blueprint for an adaptive information management support concept is based on merging several information management support approaches:
1. Approaches to estimate and/or measure and control the operator’s information overload.
2. Information exchange concepts.
3. Information handling within several kind of tasks: Skill based, rule-based and knowledge-based tasks.
Based on the complexity of the problem, an information management concept is discussed to control and filter the information flows adaptively for skill and rule dominated tasks.
1. Approaches to estimate and/or measure and control the operator’s information overload.
2. Information exchange concepts.
3. Information handling within several kind of tasks: Skill based, rule-based and knowledge-based tasks.
Based on the complexity of the problem, an information management concept is discussed to control and filter the information flows adaptively for skill and rule dominated tasks.
TNO Identifier
95584
Publisher
RTO
Source title
Paper presented at the symposium of the RTO Information Systems Technology Panel (IST) - New information processing techniques for military systems, held in Istanbul, Turkey, 9-11 October 2000
Place of publication
Neuilly-sur-Seine
Pages
23-1/23-13