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Cremers, A.H.M. (author), Welbie, M. (author), Kranenborg, K. (author), Wittink, H. (author)
Large groups in society, in particular people with low literacy, lack the necessary proactivity and problem-solving skills to be self-reliant. One omnipresent problem area where these skills are relevant regards filling in forms and questionnaires. These problems could be potentially alleviated by taking advantage of the possibilities of...
article 2017
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Schouten, D.G.M. (author), Paulissen, R.T. (author), Hanekamp, M. (author), Groot, A. (author), Neerincx, M.A. (author), Cremers, A.H.M. (author)
Specialized learning support software can address the low societal participation of low-literate Dutch citizens. We use the situated Cognitive Engineering method to iteratively create a design specification for the envisioned system VESSEL: a Virtual Environment to Support the Societal participation Education of Low-literates. An initial high...
article 2017
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Schouten, D.G.M. (author), Smets, N.J.J.M. (author), Driessen, M. (author), Fuhri, K. (author), Neerincx, M.A. (author), Cremers, A.H.M. (author)
People of low literacy experience difficulties while participating in society. Learning support software could help alleviate these difficulties. However, there is currently no overview of theoretically and empirically sound requirements for this kind of support. This paper uses the situated cognitive engineering method to create a requirements...
conference paper 2016
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Cremers, A.H.M. (author), Menkhorst, M. (author), Looije, R. (author), Holleman, B. (author), van Sambeek, M.J.M. (author), Schilder, C.M.C. (author), Jacobs, L.R.M.A. (author)
Eind 2015 zijn er problemen opgetreden met de performance van de infrastructuur van de huidige voorzieningen voor doven en slechthorenden om een beroep te doen op spoedeisende hulp (1-1-2). Deze problemen zijn inmiddels opgelost. Het ministerie van Veiligheid & Justitie (VenJ) heeft TNO desondanks gevraagd hen te adviseren over eventuele...
report 2016
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Schouten, D.G.M. (author), Pfab, I. (author), Cremers, A.H.M. (author), van Dijk, B. (author), Neerincx, M.A. (author)
This study investigated the effects of the gamification elements of scaffolding, score and hints on the user enjoyment and motivation of people of low literacy. In a four-condition within-subjects experiment, participants per-formed mental spatial ability tests with the aforementioned elements. Quantitative results were inconclusive, but post...
conference paper 2014
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Wilschut, E.S. (author), Kroon, E.C.M. (author), de Goede, M. (author), Cremers, A.H.M. (author), Hoedemaeker, D.M. (author)
The number of older road users is getting increasingly larger in Europe. Therefore policy makers pay more attention to the abilities and limitations of this group of road users. Providing accessible and comfortable assistance and safety functions for mobility is a key challenge in the objective of extending autonomy, independency, safety and a...
conference paper 2014
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Verhoeven, F. (author), Cremers, A.H.M. (author)
Door vergrijzing stijgt de komende jaren de vraag naar thuiszorg. Daartegenover staat een dalend aanbod in thuiszorgverleners door bezuinigingen. Technologische innovaties zullen dit vraagstuk moeten oplossen. In dit vierde en laatste deel van een vierluik over het project RAAK-mkb Ontwerpen voor zorgverleners een voorbeeld van hoe zo’n...
article 2014
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Span, M. (author), Smits, C. (author), Groen-van de Ven, L. (author), Jukema, J. (author), Hettinga, M. (author), Cremers, A.H.M. (author), Vernooij-Dassen, M. (author), Eefsting, J. (author)
To support shared decision making in care networks of people with dementia, an interactive web tool for people with dementia, informal caregivers, case managers and other professional caregivers is being developed. This study aims to identify user requirements for such a tool. A multiple method study with an iterative, participatory design was...
article 2014
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Zoon, H. (author), Cremers, A.H.M. (author), Eggen, J.H. (author)
In order to empower more people to become more self-reliant in society, interactive products and services should better match the skills and values of diverse user groups. In inclusive design, relevant end-user groups are involved early on and throughout the design and development process, leading to a better user experience. However, for IT...
conference paper 2013
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Kranenborg, K. (author), Cremers, A.H.M. (author), Paulissen, R.T. (author), van den Berg, H. (author), Tak, S.W. (author), van Gameren-Oosterom, H.B.M. (author), Schoonhoven, B.H.A. (author), Prins, M.J. (author)
Het project heeft zich gericht op de vraag hoe je goed onderbouwde user interfaces kunt ontwerpen (voor toegang tot AV-content) voor de VB-doelgroep, waarbij op een systematische manier gebruik gemaakt wordt van kennis van cognitieve functies (zoals geheugen, probleem-oplossen, aandacht, taalbegrip (lezen en luisteren), rekenen, visueel begrip),...
report 2013
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Cremers, A.H.M. (author), Neerincx, M.A. (author), de Jong, J.G.M. (author)
Large groups in society lack the necessary skills to be sufficiently self-reliant and are in need of personal assistance. These groups could be supported by information and information technology (ICT), but only if this technology is designed to fit their (cognitive) abilities. Inclusive design theory and methods have already been developed in...
conference paper 2013
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Paulissen, R.T. (author), Neerincx, M.A. (author), Cremers, A.H.M. (author), Kranenborg, K. (author)
An ePartner is a personal computer application that helps its user to achieve personal goals such as managing his or her health related behaviors concerning nutrition, exercise and medication. The aim of the first phase of the ‘ePartners that Care’ project is to achieve a general method and framework for the incremental development of such...
report 2013
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Span, M. (author), Smits, C. (author), Groen-van der Ven, L. (author), Jukema, J. (author), Cremers, A.H.M. (author), Vernooij-Dassen, M. (author), Eefsting, J. (author), Hettinga, M. (author)
People with dementia are confronted with many decisions. However, they are often not involved in the process of the decision-making. Shared Decision-Making (SDM) enables involvement of persons with dementia in the decision-making process. In our study, we develop a supportive IT application aiming to facilitate the decision-making process in...
conference paper 2013
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van den Bosch, K. (author), de Hoogh, I.M. (author), Janssen, J.B. (author), Cremers, A.H.M. (author)
The first phase of the ‘ePartner that cares’ project has shown that it is possible to design ePartners in the health care domain, for various users, health problems and health areas. However, the future of the ePartner framework is not limited to health care only. Actors in other domains could also benefit from tailored support, to contribute to...
report 2013
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Schouten, D. (author), Smets, N. (author), Driessen, M. (author), Hanekamp, M. (author), Cremers, A.H.M. (author), Neerincx, M.A. (author)
Learning and acting on social conventions is problematic for low-literates and non-natives, causing problems with societal participation and citizenship. Using the Situated Cognitive Engineering method, requirements for the design of social conventions learning software are derived from demographic information, adult learning frameworks and ICT...
conference paper 2013
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van Erp, J.B.F. (author), Cremers, A.H.M. (author), Kessens, J.M. (author)
The scope of 3D geo information applications is broadening to include for instance crises management and training. These new applications are no longer restricted to expert users, but aimed at involving a multitude of (non-professional) stakeholders in a participatory design and decision process. This introduces new challenges for the user...
conference paper 2011
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Nauts, P. (author), van Doesburg, W. (author), Krahmer, E. (author), Cremers, A. (author)
In this study we investigate miscommunications in interactions between human pilots and a virtual wingman, represented by our virtual agent Ashley. We made an inventory of the type of problems that occur in such interactions using recordings of Ashley in flight briefings with pilots and designed a perception experiment to find evidence of human...
conference paper 2011
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