Trust Repair in Human-Agent Teams: the Effectiveness of Explanations and Expressing Regret

Trust is a fundamental aspect of teamwork in Human-Agent Teams (HATs). Trust violations are an inevitable aspect of the cycle of trust, so effective trust repair strategies are needed to ensure durable and successful team performance. This study explores the effectiveness of four trust repair strategies. In a first-person shooter resembling HAT...

Computer security incident response team effectiveness: A needs assessment

Computer security incident response teams (CSIRTs) respond to a computer security incident when the need arises. Failure of these teams can have far-reaching effects for the economy and national security. CSIRTs often have to work on an ad-hoc basis, in close cooperation with other teams, and in time constrained environments. It could be argued...

Sharing information in teams: Giving up privacy or compromising on team performance?

Human teamwork can be supported by agent technology by providing each human team member with an agent that monitors, supports and advices the human. The agent can, for example, monitor the human's workload, and share that information with (agents of) other team members so that work can be distributed effectively. However, though sharing...

Comparing performance and situation awareness in USAR unit tasks in a virtual and real environment

A convenient way to test Urban Search And Rescue (USAR) robots would be in virtual environments (VEs). Evaluations in VEs are generally accepted as alternative for real scenarios. There are obvious differences between operation in a real and virtual environment. Nonetheless, the current experiment showed no significant differences in situation...

Revealing unexpected effects of rescue robots’ team-membership in a virtual environment

In urban search and rescue (USAR) situations resources are limited and workload is high. Robots that act as team players instead of tools could help in these situations. A Virtual Reality (VR) experiment was set up to test if team performance of a human-robot team increases when the robot act as such a team player. Three robot settings were...

Effects of reliance support on team performance by advising and adaptive autonomy

Problems with estimating trust in information sources are common in time constraining and ambiguous situations and often lead to a decrease of team performance. Humans lack the resources to track the integrity of information and thus tend to over- or under-rely on advice from support systems. Two types of adaptive team support have been...

Creatief gedrag gekleurd. Hoe ontmoetingsruimten creativiteit kunnen beïnvloeden

Explanation and coordination in human-agent teams: A study in the BW4T testbed

There are several applications in which humans and agents jointly perform a task. If the task involves interdependence among the team members, coordination is required to achieve good team performance. Coordination in human-agent teams can be improved by giving humans insight in the behavior of the agents. When humans are able to understand and...

Effects of meeting room interior design on team performance in a creativity task

This study examines the effects of spatial characteristics of meeting rooms on the divergent phase in the creativity process of a group and on the mood states arousal and psychological safety. Thirty participants (12 male and 18 female) were randomly allocated to 10 mixed-gender three-person groups. They performed two creativity tasks in three...

The influence of an activity awareness display on distributed multi-team systems

Motivation - Both multi-team systems and awareness displays have been studied more often in the past years, but there hasn't been much focus on the combination of these two subjects. Apart from doing so, we are particularly interested in the difficulties encountered when multi-team systems are distributed among different locations and how...

Self-synchronization in networked teams: Initializing and monitoring interteam collaborations.

Networked teams do not only have to make decisions that are in line with the overall goal, but face additional problems because teams have to synchronize decisions and actions with other teams in the network, Experiments have demonstrated that training teams for collaborating with other teams improves team performance, This study aims to explore...

Closing the Information Loop

Decision support systems require a form of situation awareness. to generate situation awareness information is needed. not all available information is necessary or equally influential. this paper proposes a way to determine which and when information is relevant. the goal of this is to minimize communication and processing of irrelevant...

The Planning Task for Teams (PLATT): An environment for research on planning and decision making in teams

In this report, we introduce a newly developed task environment for experimental team research: the Planning Task for Teams (PLATT). PLATT is a scenario based, computerized, complex planning task for three-person teams. PLATT has been designed to be able to do experimental laboratory research on complex planning and decision making in teams. In...

Optimale samenwerking in een Joint Operations Room

Keywords; team performance - workplace design - navy - joint operations room - LPDZ - operations room

Communication in command and control teams

An important factor affecting team performance in Combat Information Centers is communication. Previous research has shown that high-performing teams use effective communication patterns, such as limiting idle chatter during high workload conditions, and sharing information before it is needed. Although the existence of these communication...

A generic assessment tool for evaluating C2 exercises

The management of an airforce base in the Netherlands stated the need to obtain a clear insight into the process of command and control (C2), with the objective of assuring the quality of the output of C2. In this respect, the following questions are relevant: (1) whiotes as described in the C2 chapters of the NATO's Shape Tactical Evaluation...