Sensemaking questions in crisis response teams

Team reflection makes resilience-related knowledge explicit through collaborative sensemaking: observation study at a rail post

Computer security incident response team effectiveness: A needs assessment

Computer security incident response teams (CSIRTs) respond to a computer security incident when the need arises. Failure of these teams can have far-reaching effects for the economy and national security. CSIRTs often have to work on an ad-hoc basis, in close cooperation with other teams, and in time constrained environments. It could be argued...

Team reflection makes resilience-related knowledge explicit through collaborative sensemaking: observation study at a rail post

Resilience is defined as the ability to adaptively deal with system boundaries in the face of the unexpected and unforeseen (Branlat and Woods in AAAI Fall Symposium, 2010. http://www.aaai.org/ocs/index.php/FSS/FSS10/paper/viewPaper/2238). We hypothesize that drawing upon resilience-related knowledge is a prerequisite for such adaptivity. This...

Complex event processing for content-based text, image, and video retrieval

This report summarizes the findings of an exploratory team of the North Atlantic Treaty Organization (NATO) Information Systems Technology panel into Content-Based Analytics (CBA). The team carried out a technical review into the current status of theoretical and practical developments of methods, tools and techniques supporting joint...

Distributed collaborative situation-map making for disaster response

A situation map that shows the overview of a disaster situation serves as a valuable tool for disaster response teams. It helps them to orientate their location and to make disaster response decisions. It is, however, a complicated task to rapidly generate a complete and comprehensive situation map of a disaster area, particularly due to the...

Human factors aspects of ICT for crisis management

This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date—along...

Effect of map sharing and confidence information in situation-map making

Motivation - A situation map that shows the overview of a disaster situation serves as a valuable tool for disaster response teams. It helps them orientate their location and make disaster response decisions. It is, however, a quite complicated task to rapidly generate a comprehensive situation map of a disaster area. In this paper, we report on...

Learning to make sense

Sensemaking is the process of understanding situations of high complexity or uncertainty in order to make decisions. Individuals and teams that are good at sensemaking tend to collect and critically evaluate the available evidence, seek for consistency, and test assumptions underlying assessments. Furthermore, their experience allows them to...

The mission execution crew assistant: Improving human-machine team resilience for long duration missions

Manned long-duration missions to the Moon and Mars set high operational, human factors and technical demands for a distributed support system, which enhances human-machine teams' capabilities to cope autonomously with unexpected, complex and potentially hazardous situations. Based on a situated Cognitive Engineering (sCE) method, we specified a...