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Steijn, W.M.P. (author), van Kampen, J.N. (author), van der Beek, D. (author), Groeneweg, J. (author), van Gelder, P.H.A.J.M. (author)Quantitative Risk Analysis (QRA) is a standard tool in some high-risk industries (such as the on- and offshore exploration and production and chemical industry). Presently, existing knowledge concerning human error likelihood and human reliability assessment is insufficiently represented in QRAs. In this paper we attempt to implement the...article 2020
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van der Kleij, R. (author), Leukfeldt, R. (author)Cybercrime is on the rise. With the ongoing digitization of our society, it is expected that, sooner or later, all organizations have to deal with cyberattacks; hence organizations need to be more cyber resilient. This paper presents a novel framework of cyber resilience, integrating models from resilience engineering and human behavior. Based...conference paper 2020
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Boelhouwer, A. (author), van den Beukel, A.P. (author), van der Voort, M.C. (author), Martens, M.H. (author)Partially automated car systems are expected to soon become available to the public. However, in order for any of the potential benefits of automated driving to arise, the driver and car need to establish effective, efficient and satisfactory interactions. Otherwise, the driver may rely too much on the automated car system, leading to dangerous...article 2019
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van Diggelen, J. (author), van den Broek, J. (author), Schraagen, J.M.C. (author), van der Waa, J.S. (author)This paper proposes a human-centered approach to Dynamic Position-ing systems which combines multiple technologies in an intelligent operator sup-port system (IOSS). IOSS allows the operator to be roaming and do other tasks in quiet conditions. When conditions become more demanding, the IOSS calls the operator to return to his bridge position....conference paper 2018
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Zhang, B. (author), Wilschut, E.S. (author), Willemsen, D.M.C. (author), Alkim, T. (author), Martens, M.H. (author)Automated platooning of trucks has its beneficial effects on energy saving and traffic flow efficiency. The vehicles in a platoon, however, need to maintain an extremely short headway to achieve these goals, which will result in a heavily blocked front view for the driver in a following truck. Monitoring surrounding traffic environment and...conference paper 2018
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van Diggelen, J. (author), Looije, R. (author), van der Waa, J.S. (author), Neerincx, M.A. (author)Turning a robot into an effective team-player requires continuous adaptation during its lifecycle to human team-members, tasks, and the technological environment. This paper proposes a concept for human-robot team development over longer periods of time and discusses technological and operational implications. From an operational perspective, we...conference paper 2018
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Young, H.J. (author), van Vliet, A.J. (author), van de Ven, J.G.S. (author), Jol, S.C. (author), Broekman, C.C.M.T. (author)The perspective of human factors is largely missing from the wider cyber security dialogue and its scope is often limited. We propose a framework in which we consider cyber security as a state of a system. System change is brought on by an entity’s behavior. Interventions are ways of changing entities’ behavior to inhibit undesirable behavior...conference paper 2018
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Schmettow, M. (author), Schnittker, R. (author), Schraagen, J.M. (author)This paper proposes and demonstrates an extended protocol for usability validation testing of medical devices. A review of currently used methods for the usability evaluation of medical devices revealed two main shortcomings. Firstly, the lack of methods to closely trace the interaction sequences and derive performance measures. Secondly, a...article 2017
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Mu, M. (author), Fawcett, L. (author), Bird, J. (author), Jellicoe, J. (author), Simpson, S. (author), Stokking, H. (author), Race, N. (author)The continuing growth in the mobile phone arena, particularly in terms of device capabilities and ownership, is having a transformational impact on media consumption. It is now possible to consider orchestrated multistream experiences delivered across many devices, rather than the playback of content from a single device. However, there are...article 2017
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Mun, Y. (author), Oprins, E.A.P.B. (author), van den Bosch, K. (author), van der Hulst, A.H. (author), Schraagen, J.M.C. (author)The importance of improving adaptive decision making for the military is ever increasing, particularly in operational environments that are unfamiliar, complex, and constantly changing. This paper presents the development and testing of a serious game for training military officers in adaptive decision making. Participants were to detect rule...conference paper 2017
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van Leeuwen, P. (author), Landman, R. (author), Buning, L. (author), Heffelaar, T. (author), Hogema, J. (author), van Hemert, J.M. (author), de Winter, J. (author), Happee, R. (author)Driver distraction is a leading cause of crashes. The introduction of in-vehicle technology in the last decades has added support to the driving task. However, in-vehicle technologies and handheld electronic devices may also be a threat to driver safety due to information overload and distraction. Adaptive in-vehicle information systems may be a...conference paper 2017
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Gullström, C. (author), Kort, J. (author)The physical workplace, a hub for communication, collaboration and co-located interaction can no longer be taken for granted. Today, the design of intelligent interactive media, physical products and ubiquitous environments has passed the phase of being technology-driven. Meaning, insight and experience are now the key design drivers for the...conference paper 2016
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Mun, Y. (author), Oprins, E.A.P.B. (author), van den Bosch, K. (author), van der Hulst, A.H. (author), Schraagen, J.M.C. (author)As the world in the 21st century has become more dynamic and unpredictable, the need for adaptive behavior in the military is of increasing importance. A serious game (SG) seems to be a suitable intervention for improving adaptability to prepare the military to deal with unpredictability. The purpose of this study is to explore the game design...conference paper 2016
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Streefkerk, J.W. (author), Huijsman, W.P. (author), van Trijp, S.M.A. (author), Thönissen, F.H. (author)In reconnaissance operations, military observers are tasked to notice objects, people and events in their environment that may be relevant for their commander’s goals and objectives. Which ‘elements of information’ are noticed is influenced by how the operation assignment is presented (cf. the principle of priming). A distinction here is made...conference paper 2015
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de Winter, J.C.F. (author), Happee, R. (author), Martens, M.H. (author), Stanton, N.A. (author)Adaptive cruise control (ACC), a driver assistance system that controls longitudinal motion, has been introduced in consumer cars in 1995. A next milestone is highly automated driving (HAD), a system that automates both longitudinal and lateral motion. We investigated the effects of ACC and HAD on drivers' workload and situation awareness...article 2014
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Lotens, W.A. (author), Cain, B. (author)There are numerous conceptual similarities between affective and rational decision making functions despite the differences between the emotional and cognitive systems. Aspects of emotion may be considered as a concurrent stream of information processing that is coupled with explicit, rational information processing. The advantage of the...conference paper 2013
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Schraagen, J.M.C. (author), van der Ven, J. (author)This paper provides a closer look at how to support humans in the crisis loop, based on a thorough understanding of the macrocognitive functions that have to be fulfilled, such as naturalistic decision making, sensemaking, coordination and communication, and planning and adaptation. The objectives of the paper are to review work to date—along...article 2011
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Popescu-Belis, A. (author), Kilgour, J. (author), Poller, P. (author), Nanchen, A. (author), Boertjes, E. (author), de Wit, J. (author), TNO Informatie- en communicatietechnologie (author)The Automatic Content Linking Device monitors a conversation and uses automatically recognized words to retrieve documents that are of potential use to the participants. The document set includes project related reports or emails, transcribed snippets of past meetings, and websites. Retrieval results are displayed at regular intervals. © 2010 ACM.conference paper 2010
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Guldemond, E. (author), ten Have, K. (author), Knoppe, R. (author), TNO Kwaliteit van Leven (author)After major petroleum companies successfully implemented the hardware, tools and applications in Collaborative Work Environments (CWE), human factor issues remain unsolved. Working in these Collaborative Work Environments cuts across traditional disciplinary and geographically dispersed boundaries. Less hierarchical reporting relationships and...conference paper 2010
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Vos, J.J. (author), TNO Defensie en Veiligheid (author)During the author's active time in vision research a change in attitude took place from 'visual performance' as a criterion to justify higher light levels, to 'visual ergonomics' as a more comprehensive approach to improve visual work conditions. Some personal memories of this transition period may serve as a historic framework. © 2008...article 2009