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Hompe, T. (author), Leker, J. (author), van der Mast, C. (author), Neerincx, M.A. (author), TNO Defensie en Veiligheid (author)
This paper explores factors that influence the user experience when using utilitarian websites. A theoretical model for the user experience of utilitarian websites is proposed and investigated. This model is an extension of the Technology Acceptance Model (TAM). The effects of perceived ease of use, perceived usefulness, perceived enjoyment,...
conference paper 2007