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van Gerwen, E. (author)Today’s complexity of high-tech systems makes diagnosing system failures a tough task for service engineers. Increasing product variability and fast market introduction of new generation systems prohibit the expertise build-up that served service engineers in the past. Traditionally, system knowledge is transferred to the service organization...report 2023
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Grappiolo, C. (author), Verhoosel, J. (author), van Gerwen, E. (author), Somers, L. (author)The booming popularity of data science is also affecting high-tech industries. However, since these usually have different core competencies — building cyber-physical systems rather than e.g. machine learning or data mining algorithms — delving into data science by domain experts such as system engineers or architects might be more cumbersome...conference paper 2018