Searched for: author%3A%22TNO+Informatie-+en+communicatietechnologie+%22
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Simons, L.P.A. (author), de Reuver, M. (author), Langley, D.J. (author), Attema-van Waas, A.R. (author), Hoeve, M.C. (author), Hulsbergen, F. (author), de Koning, N.M. (author), TNO Informatie- en Communicatietechnologie (author)
Empirical studies show that emotions mediate the impact of perceived service quality on customer satisfaction. In this paper, we explore how the mediating effect of emotions differs between web and telephone encounters. In addition, we explore if this mediating effect differs across three service industries that rely heavily on telephone and web...
conference paper 2011
document
Heskes, P.J.M. (author), Myrzik, J.M.A. (author), Kling, W.L. (author), TNO Informatie- en Communicatietechnologie (author)
Today’s electrical appliances are more and more built with and controlled by power electronics and processors, and their number is growing. This development can bring both advantages and disadvantages for the power quality of the electricity supply system. An advantage for example is the growing number of home appliances that are equipped with a...
article 2011
document
Heskes, P.J.M. (author), Myrzik, J.M.A. (author), Kling, W.L. (author), TNO Informatie- en Communicatietechnologie (author)
Today’s electrical appliances are more and more built with and controlled by power electronics and processors, and their number is growing. This development can bring both advantages and disadvantages for the power quality of the electricity supply system. An advantage for example is the growing number of home appliances that are equipped with a...
article 2011
document
TNO Informatie- en Communicatietechnologie (author), van Brandenburg, R. (author), van Deventer, M.O. (author), Karagiannis, G. (author), Schenk, M. (author)
As TV is becoming increasingly personalized, its focus has become more and more on single individual users. In this article we propose a new form of personalized TV services; personalized TV services for multiple concurrent users of the same television. We will present a number of novel use cases that fall in this category. IMS-based IPTV seems...
article 2011
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TNO Informatie- en Communicatietechnologie (author), de Koning, N.M. (author), van den Broek, T.A. (author)
Dankzij de opkomst van web 2.0, het mobiele internet en recentelijk Open Data is er een omslag in de mentaliteit van de overheid gekomen: de burgers moeten niet alleen gepeild worden naar hun tevredenheid in dienstverlening of vertrouwen in de overheid, maar kunnen ook actief betrokken worden bij het ontwerpen en verbeteren van publieke...
report 2011
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Kooij, R.E. (author), van der Mei, R.D. (author), Yang, R. (author), TNO Informatie- en Communicatietechnologie (author)
Performance modeling of the transport control protocol (TCP) has received a lot of attention over the past few years. The most commonly quoted results are approximate formulas for TCP throughput (Padhye et al. (2000) [1]) and document download times (Cardwell et al. (2000) [2]) which are used for dimensioning of IP networks. However, the...
article 2010
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Wang, H. (author), Kooij, R.E. (author), van Mieghem, P. (author), TNO Informatie- en Communicatietechnologie (author)
We propose a class of graphs GD(n<sub>1</sub>,n<sub>2</sub>,⋯,n <sub>D+1</sub>), containing of a chain of D+1 cliques K n<sub>1</sub>,K n <sub>2</sub>,⋯,Kn<sub>D+1</sub>, where neighboring cliques are fully-interconnected. The class of graphs has diameter D and size N=∑<sub>1≤i≤D+1</sub>n<sub>i</sub>. We prove that this class of graphs can...
article 2010
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Lammers, R. (author), Folmer, E.J.A. (author), Ehrenhard, M. (author), TNO Informatie- en Communicatietechnologie (author)
Interoperability in the public sector can be improved by the use of open standards. Nonetheless, the openness of standards in government policies is debatable. This paper introduces the Dutch government policy on open standards, and will introduce a multi-dimensional view (and model) on openness rather than a one-dimensional strict definition....
bookPart 2010
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Haddadi, H. (author), Fay, D. (author), Uhlig, S. (author), Moore, A. (author), Mortier, R. (author), Jamakovic, A. (author), TNO Informatie- en Communicatietechnologie (author)
In this paper we study the structural evolution of the AS topology as inferred from two different datasets over a period of seven years. We use a variety of topological metrics to analyze the structural differences revealed in the AS topologies inferred from the two different datasets. In particular, to focus on the evolution of the relationship...
conference paper 2010
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Berkers, F.T.H.M. (author), Hendrix, G. (author), Chatzicharistou, I. (author), de Haas, T. (author), Hamera, D. (author), TNO Informatie- en communicatietechnologie (author)
Radio spectrum and network infrastructure are two essential resources for mobile service delivery, which are both costly and increasingly scarce. In this paper we consider drivers and barriers of network sharing, which is seen as a potential solution for scarcity in these resources. We considered a full sharing scenario for a Mobile Network...
conference paper 2010
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van der Heijden, M. (author), Hinne, M. (author), Verberne, S. (author), Hoenkamp, E. (author), van der Weide, t. (author), Kraaij, W. (author), TNO Informatie- en Communicatietechnologie (author)
conference paper 2010
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Jorguseski, L. (author), Litjens, R. (author), Oostveen, J. (author), Zhang, H. (author), TNO Informatie- en Communicatietechnologie (author)
The ICT sector is responsible for 2 to 3% of the global energy usage, which is roughly equal to the energy consumption of all air traffic. Because of the fast growth of ICT usage worldwide, the share of the ICT sector in the overall energy budget is growing. Therefore, the sector is undertaking a wide set of activities to improve its energy...
bookPart 2010
document
Hoepman, J.H. (author), Joosten, R. (author), TNO Informatie- en Communicatietechnologie (author)
Proper privacy protection in RFID systems is important. However, many of the schemes known are impractical, either because they use hash functions instead of the more hardware efficient symmetric encryption schemes as a efficient cryptographic primitive, or because they incur a rather costly key search time penalty at the reader. Moreover, they...
conference paper 2010
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Batina, L. (author), Hoepman, J.H. (author), Jacobs, B. (author), Mostowski, W. (author), Vullers, P. (author), TNO Informatie- en Communicatietechnologie (author)
This paper describes an elementary protocol to prove possession of anonymous credentials together with its implementation on smart cards. The protocol uses self-blindable attribute certificates represented as points on an elliptic curve (which are stored on the card). These certificates are verified on the reader-side via a bilinear pairing....
bookPart 2010
document
Folmer, E.J.A. (author), Punter, L.M. (author), TNO Informatie- en Communicatietechnologie (author)
BOMOS is gedreven op een eenvoudige gedachte: beschikbaar maken wat al bestaat maar niet algemeen bekend is. Enerzijds gaat dat om instrumenten (bv. literatuur of tools), anderzijds om de hedendaagse praktijk in standaardisatie. Met name op dat laatste zijn we zeer trots, en was niet mogelijk geweest zonder de enthousiasme bijdrages van de BOMOS...
book 2010
document
Pieterse, A.H. (author), Berkers, F. (author), Baas-Thijssen, M.C.M. (author), Marijnen, C.A.M. (author), Stiggelbout, A.M. (author), TNO Informatie en communicatietechnologie (author)
Objective: Patient values are not routinely assessed in clinical practice. Adaptive Conjoint Analysis (ACA) is increasingly applied in studies assessing treatment preferences, and could provide a means to routinely assess individual patients' treatment preferences. Methods: An ACA-questionnaire was administered three times (7-10 days apart) to...
article 2010
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Larson, M. (author), Ordelman, R. (author), Metze, F. (author), Kraaij, W. (author), de Jong, F. (author), TNO Informatie- en Communicatietechnologie (author)
When multimedia content has a speech track, a whole array of techniques involving speech recognition and analysis becomes available for indexing and structuring and can provide users with improved access and search. The set of new domains standing to benefit from these techniques encompasses talkshows, lectures, meetings, interviews, debates,...
conference paper 2010
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Strijkers, R.J. (author), Cristea, M. (author), Korkhov, V. (author), Marchal, D. (author), Belloum, A. (author), de Laat, C. (author), Meijer, R.J. (author), TNO Informatie- en Communicatietechnologie (author)
Grid workflow management systems automate the orchestration of scientific applications with large computational and data processing needs, but lack control over network resources. Consequently, the management system cannot prevent multiple communication intensive applications to compete for network resources, which leads to unpredictable...
conference paper 2010
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Koelewijn, A.R. (author), Pals, N. (author), Sas, M.J. (author), Zomer, W.S. (author), TNO Informatie- en Communicatietechnologie (author)
report 2010
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Nooren, P.A. (author), Keesmaat, N.W. (author), Norp, A.H.J. (author), van Deventer, M.O. (author), TNO Informatie- en Communicatietechnologie (author)
The main naming system in the Internet today, DNS, is based on globally unique, hierarchically structured domain names. It does not match the names people use in everyday life. This should change in the Future Internet, if it is to live up to its promise of seamless integration into people's everyday lives. Based on this observation, we propose...
conference paper 2010
Searched for: author%3A%22TNO+Informatie-+en+communicatietechnologie+%22
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