How to take learning from incidents to the next level

Verbeteren van veiligheid in organsiaties door beter leren van incidenten: samenvatting proefschrift

Improving organisational safety through better learning from incidents and accidents

The main objective of this dissertation is to contribute to better learning from safety related incidents and accidents in organisations. The dissertation provides a method to systematically study learning from incidents, by using a model of five phases that represent the actions necessary to successfully follow up on incidents and to learn from...