The Digital Single Market and the digitalisation of the public sector

Assessment of the Use of Artificial Intelligence to Support Public Services: Methodology and Roadmap

To assess the social and economic impacts of Artificial Intelligence on public services,a methodology using a public value perspective was developed. This workshop aims to validate this methodology as well as to develop a roadmap for implementation of this methodology,including the identification of opportunities, threats, enablers and barriers.

Op zoek naar de mens in AI. Betrek de burger en experimenteer op verantwoorde wijze1

Kunstmatige intelligentie (‘artificial intelligence’, AI) heeft de afgelopen jaren tot vele innovaties geleid. Daarom denken ook overheidsorganisaties na over hoe zij AI kunnen gebruiken voor maatschappelijke vraagstukken of het uitvoeren van overheidstaken. Zo kan AI worden ingezet voor algoritmische besluitvorming. Aan deze toepassing van AI...

AI: In search of the human dimension. Involve citizens and experiment responsibly

Artificial intelligence, or AI, has resulted in many innovations in recent years, prompting government organisations to consider how they too can use AI to address social issues or to improve their performance. AI can, for example, be used in algorithmic decision-making. There are also drawbacks to using AI in this way, however, one being the...

Anticipating EU transport sector governance

This forward looking reflection paper aims to enrich the dialogue between

Understanding the political PNR debate in Europe: A discourse analytical perspective

In this article, the debate on passenger name records (PNRs) in European politics will be perceived from a discourse analytical perspective. After the 9/11 attacks, the US government required PNR from aircraft passengers travelling from or to the USA. This, and the negotiations of the European Commission with the USA, led to heated debates in...

Stimulerende en remmende factoren van Privacy by Design in Nederland

Privacy by Design speelt een belangrijke rol in Europese beleid- en regelgeving rond privacy. Het is echter de vraag of bedrijven voldoende positieve prikkels ervaren voor invoering van Privacy by Design of dat de remmende factoren op dit moment groter zijn. TNO heeft dit bij een aantal Nederlandse bedrijven onderzocht. Bedrijven onderschrijven...

Does it help or hinder? Promotion of Innovation on the Internet and Citizens’ Right to Privacy

This study investigates the interplay between Internet innovation and privacy. We propose working definitions of innovation and privacy and review the literature about their interaction. We interpret the possible tensions and problems in terms of market and system failures and analyse the relevant legal and policy aspects in relation to examples...

The role of ENISA in contributing to a coherent and enhanced structure of network and information security in the EU and internationally

This study provides analysis to support an ongoing discussion over the future course of ENISA. It assesses many aspects of the effectiveness of ENISA, and considers possible ways to improve its efficiency and effectiveness going forward. The level and balance of staffing, and the efficiency of mission-related travel arrangements, prove to be...

Privacy & federated authentication and identity management in the infoservice society

The paper examines some of the privacy issues related to forms of federated authentication and identity management (FAIM) employed in the delivery of electronic services (mainly of the government). The paper should be read as a merely exploratory exercise. It starts by defining briefly the context in which current forms of federated...

Privacy & federated authentication and identity management in the infoservice society

The paper examines some of the privacy issues related to forms of federated authentication and identity management (FAIM) employed in the delivery of electronic services (mainly of the government). The paper should be read as a merely exploratory exercise. It starts by defining briefly the context in which current forms of federated...