Print Email Facebook Twitter Cognitive Operator Support in the Manufacturing Industry - Three Tools to Help SMEs Select, Test and Evaluate Operator Support Technology Title Cognitive Operator Support in the Manufacturing Industry - Three Tools to Help SMEs Select, Test and Evaluate Operator Support Technology Author Krause, F. Bosch, T. Wilschut, E. van Rhijn, G. Contributor Röcker, C. (editor) Büttner, S. (editor) Publication year 2023 Abstract Technology aimed at providing cognitive support to operators in the manufacturing industry, is developing rapidly. Through technologies such as near-eye displays and augmented and mixed reality, the operator receives digital information and instructions to help the operator learn, and work efficiently and accurately. Companies, especially SMEs, often have difficulty deciding whether cognitive operator support technology can help them, which specific technology suits their business best and what is required to implement the technology. This chapter describes three tools that were developed for, and are offered to SMEs to help them with this process. For each tool we describe our approach and provide one or more examples of application in industry. The first tool is a workshop aimed at selecting the best technology match considering the SME’s goals, production process and staffing. The second tool is a short test of the selected technology on the shop floor. This allows companies to gain experience with a technology and form a better opinion. The third tool is a business case evaluation, which is described and illustrated by industrial use cases. Finally, lessons learned and suggestions for future developments of the tools are given. Subject Cognitive operator supportIndustry 4.0ManufacturingAssemblyWork instructionsPilot testingCost benefit analysisDigitalizationHuman factorsErgonomics To reference this document use: http://resolver.tudelft.nl/uuid:f76a1371-6120-4ad0-92c0-3900c97722d4 DOI https://doi.org/10.1007/978-3-030-99235-4_3 TNO identifier 980364 Publisher Springer, Cham ISBN 9783030992354 Source Human-Technology Interaction: Shaping the Future of Industrial User Interfaces, 49-82 Document type bookPart Files To receive the publication files, please send an e-mail request to TNO Library.