Title
A we-centric service for mobile police officers to support communication in ad-hoc groups
Author
van Eijk, R.
de Koning, N.M.
Steen, M.D.
Reitsma, E.
TNO Informatie- en Communicatietechnologie
Publication year
2007
Abstract
We-centric services are meant to stimulate and facilitate people to communicate and cooperate with others in dynamic or ad-hoc groups. Typically, a we-centric service provides hints and reasons to contact others, and, because these other people receive similar hints and reasons, stimulates and facilitates people to experience "we". The paper describes the development and evaluation of one we-centric service prototype for police officers. We found that key-issues related to developing we-centric services are (1) finding the proper context elements and information sources to take into account when searching for relevant others, (2) presenting the people found and the context of those people in an appropriate way, i.e. with clear explanations and information on their current availability and (3) supporting reciprocal relationships.
Subject
Informatics
Group communication
Human-computer interaction
Mobile social software
Police
User-centred design
Group communication
Information sources
Police officers
Ad hoc networks
Computer software
Knowledge management
Law enforcement
To reference this document use:
http://resolver.tudelft.nl/uuid:ea11d235-e2c3-4a71-9c04-401dc060a597
TNO identifier
240459
Source
9th International Conference on Enterprise Information Systems, ICEIS 2007, 12-16 June 2007, Funchal, Madeira, 61-67
Document type
conference paper