Title
Privacy and user trust in context-aware systems
Author
Koldijk, S.J.
Koot, G.
Neerincx, M.A.
Kraaij, W.
Contributor
Dolog, P. (editor)
Ricci, F. (editor)
Publication year
2014
Abstract
Context-aware systems (CAS) that collect personal information are a general trend. This leads to several privacy considerations, which we outline in this paper. We present as use-case the SWELL system, which collects information from various contextual sensors to provide support for well-being at work. We address privacy from two perspectives: 1) the development point of view, in which we describe how to apply ‘privacy by design’, and 2) a user study, in which we found that providing detailed information on data collection and privacy by design had a positive effect on trust in our CAS. We also found that the attitude towards using our CAS was related to personal motivation, and not related to perceived privacy and trust in our system. This may stress the importance of implementing privacy by design to protect the privacy of the user. © Springer International Publishing Switzerland 2014.
Subject
Communication & Information ; Human Performances
MNS - Media & Network Services ; PCS - Perceptual and Cognitive Systems
TS - Technical Sciences ; ELSS - Earth, Life and Social Sciences
Safety and Security
Safety
Defence, Safety and Security
Context-aware systems
Privacy by design
Trust
User evaluation
Design
Context-aware systems
Data collection
General trends
Personal information
Well-being at works
User interfaces
To reference this document use:
http://resolver.tudelft.nl/uuid:586e4817-2666-4d9e-91d1-d9490e179052
DOI
https://doi.org/10.1007/978-3-319-08786-3_12
TNO identifier
524729
Publisher
Springer Verlag, Switzerland
Source
User Modeling, Adaptation, and Personalization : Proceedings 22nd International Conference, UMAP 2014, Aalborg, Denmark, July 7-11, 2014, 134-145
Series
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Document type
bookPart