Print Email Facebook Twitter Requirements for a virtual environment to support the social participation education of low-literates Title Requirements for a virtual environment to support the social participation education of low-literates Author Schouten, D.G.M. Smets, N.J.J.M. Driessen, M. Fuhri, K. Neerincx, M.A. Cremers, A.H.M. Publication year 2016 Abstract People of low literacy experience difficulties while participating in society. Learning support software could help alleviate these difficulties. However, there is currently no overview of theoretically and empirically sound requirements for this kind of support. This paper uses the situated cognitive engineering method to create a requirements baseline for a virtual environment to support the societal participation education of low-literates (VESSEL), based on an analysis of the domain, human factors, and current applications. Four major outcomes are presented. First, a comprehensive overview is collected of the operational demands and human factors knowledge relevant to societal participation learning for low-literate citizens. Second, this overview is translated into a list of eight functional requirements: focused on low-literate learners, set in the context of societal participation, and supported by claims of cognitive, affective, and social benefits to learning. Third, a sample of Dutch societal participation learning support programs is assessed using these requirements, to highlight both current technology best practices and discrepancies between theory and practice. Fourth, virtual learning environment technology is suggested as an ‘enabling’ technology; an overview is shown of how virtual environments, actors, and objects can beneficially enable meeting the requirements baseline. Finally, directions for future study are discussed. Subject Human & Operational ModellingPCS - Perceptual and Cognitive SystemsELSS - Earth, Life and Social SciencesSocietal participationLow literacyVirtual learning environmentSituated cognitive engineering To reference this document use: http://resolver.tudelft.nl/uuid:547371f7-b3dc-488d-a74e-512f69f1460b DOI https://doi.org/10.1007/s10209-016-0502-z TNO identifier 574810 Source Universal Access in the Information Society - November 2016, 1-18 Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.