Title
Digital Tools to Support Knowledge Sharing and Cooperation in High-Investment Product-Services
Author
Aromaa, S.
Leino, S.P.
Reyes-Lecuona, A.
Frangakis, N.
Berglund, J.
Bosch, T.
van Rhijn, G.
Granholm, G.
Contributor
Trzcielinski, S. (editor)
Publication year
2018
Abstract
The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Useit-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Useit-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.
Subject
Life
SP - Sustainable Productivity and Employability
ELSS - Earth, Life and Social Sciences
Work and Employment
Workplace
Healthy Living
Knowledge sharing
Cooperation
Manufacturing
Product-service system
Cooperation
Decision making
Demonstrations
Digital devices
Ergonomics
Information management
Investments
Machinery
Manufacture
Collaborative environments
Competitive advantage
Customer requirements
Competition
Manufacturing industries
New business models
Knowledge management
To reference this document use:
http://resolver.tudelft.nl/uuid:3c484861-1bbf-45de-9526-d6af0514349f
DOI
https://doi.org/10.1007/978-3-319-60474-9_22
TNO identifier
776631
Publisher
Springer, Cham
ISBN
9783319604732
Source
Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future: Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing, July 17-21, 2017, Los Angeles, California, USA, 606, 235-246
Series
Advances in Intelligent Systems and Computing
Document type
conference paper