Title
Inclusive design: Bridging theory and practice
Author
Cremers, A.H.M.
Neerincx, M.A.
de Jong, J.G.M.
Publication year
2013
Abstract
Large groups in society lack the necessary skills to be sufficiently self-reliant and are in need of personal assistance. These groups could be supported by information and information technology (ICT), but only if this technology is designed to fit their (cognitive) abilities. Inclusive design theory and methods have already been developed in research contexts, but there is still a gap between theory and practice. There is a need for a practical aid, that helps to create awareness of inclusive design among ICT developers, and offers easy-to-use information and tools to actually apply the methods for diverse target groups. This paper describes the first steps taken towards an inclusive design toolbox for developing ICT applications that offer cognitive support for self-reliance. Dutch ICT companies were interviewed and participated in a co-design workshop, leading to a number of initial needs, user requirements, and an on-line community, that form input for further development of the toolbox. © 2013 Springer-Verlag Berlin Heidelberg.
Subject
Human
PCS - Perceptual and Cognitive Systems
BSS - Behavioural and Societal Sciences
Infostructures
Informatics
Information Society
Cognitive abilities
Co-design
Design Patterns
ICT
Inclusive design
Personas
Self-reliance
SME
Toolbox
Design
Information technology
To reference this document use:
http://resolver.tudelft.nl/uuid:1585f9b3-cf94-492d-9745-7ee844ae46eb
DOI
https://doi.org/10.1007/978-3-642-39354-9-35
TNO identifier
477624
ISBN
9783642393532
ISSN
0302-9743
Source
10th International Conference on Engineering Psychology and Cognitive Ergonomics: Applications and Services, EPCE 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI 2013, 21 July 2013 through 26 July 2013, Las Vegas, NV, 8020 LNAI (PART 2), 323-332
Series
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Document type
conference paper