Print Email Facebook Twitter Low-literates’ support needs for societal participation learning: Empirical grounding of theory- and model-based design Title Low-literates’ support needs for societal participation learning: Empirical grounding of theory- and model-based design Author Schouten, D.G.M. Paulissen, R.T. Hanekamp, M. Groot, A. Neerincx, M.A. Cremers, A.H.M. Publication year 2017 Abstract Specialized learning support software can address the low societal participation of low-literate Dutch citizens. We use the situated Cognitive Engineering method to iteratively create a design specification for the envisioned system VESSEL: a Virtual Environment to Support the Societal participation Education of Low-literates. An initial high-level specification for this system is refined by incorporating the societal participation experiences of low-literate citizens into the design. In two series of user studies, the participant workshop and cultural probe methods were used with 23 low-literate participants. The Grounded Theory method was used to process the rich user data from these studies into the Societal Participation Experience of Low-Literates (SPELL) model. Using this experience model, the existing VESSEL specification was refined: requirements were empirically situated in the daily practice of low-literate societal participation, and new claims were written to explicate the learning effectiveness of the proposed VESSEL system. In conclusion, this study provides a comprehensive, theoretically and empirically grounded set of requirements and claims for the proposed VESSEL system, as well as the underlying SPELL model, which captures the societal participation experiences of low-literates citizens. The research methods used in this study are shown to be effective for requirements engineering with low-literate users. © 2017 Elsevier B.V. Subject Human & Operational ModellingPCS - Perceptual and Cognitive SystemsELSS - Earth, Life and Social SciencesLow-literacyQualitative methodsRequirements engineeringSituated Cognitive EngineeringSocietal participationVirtual learning environmentComputer aided instructionIterative methodsRequirements engineeringSpecificationsVirtual realityCognitive engineeringLow literaciesQualitative methodSocietal participationVirtual learning environmentsEngineering education To reference this document use: http://resolver.tudelft.nl/uuid:12f4d382-522e-4dd2-9e79-3500051f11ff DOI https://doi.org/10.1016/j.cogsys.2017.04.007 TNO identifier 766519 ISSN 1389-0417 Source Cognitive Systems Research, 45, 30-47 Document type article Files To receive the publication files, please send an e-mail request to TNO Library.