Title
Context-aware team task allocation to support mobile police surveillance
Author
Streefkerk, J.W.
van Esch-Bussemakers, M.
Neerincx, M.
TNO Defensie en Veiligheid
Contributor
Schmorrow, D.D. (editor)
Publication year
2009
Abstract
To optimally distribute tasks within police teams during mobile surveillance, a context-aware task allocation system is designed and evaluated with end-users. This system selects and notifies appropriate team members of current incidents, based on context information (officer availability, officer proximity to the incident and incident priority) and decision rules. Eight teams of three experienced police officers evaluated this system in a surveillance task through a virtual environment, comparing it to a non-adaptive system. Task performance, communication, workload and preferences were measured. Results show that team communication, decision making and response times improve using the adaptive system and that this system is preferred. We conclude that context-aware task allocation helps police teams to coordinate incidents efficiently. © 2009 Springer.
Subject
Informatics
Context-aware computing
Mobile computing
Notification
Police surveillance
Task allocation
mobile communications
police
communication
user interfaces
To reference this document use:
http://resolver.tudelft.nl/uuid:e01a38b9-3b9e-422e-9b6d-6a7068148fc3
DOI
https://doi.org/10.1007/978-3-642-02812-0_11
TNO identifier
352069
ISBN
364202811X
ISSN
0302-9743
Source
5th International Conference on Foundations of Augmented Cognition, FAC 2009, Held as Part of HCI International 2009, 19 July 2009 through 24 July 2009, San Diego, CA., 5638 LNAI, 88-97
Series
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Document type
conference paper