Print Email Facebook Twitter Expectation management in child-robot interaction Title Expectation management in child-robot interaction Author Ligthart, M. Henkemans, O.B. Hindriks, K. Neerincx, M.A. Publication year 2017 Abstract Children are eager to anthropomorphize (ascribe human attributes to) social robots. As a consequence they expect a more unconstrained, substantive and useful interaction with the robot than is possible with the current state-of-the art. In this paper we reflect on several of our user studies and investigate the form and role of expectations in child-robot interaction. We have found that the effectiveness of the social assistance of the robot is negatively influenced by misaligned expectations. We propose three strategies that have to be worked out for the management of expectations in child-robot interaction: 1) be aware of and analyze children's expectations, 2) educate children, and 3) acknowledge robots are (perceived as) a new kind of 'living' entity besides humans and animals that we need to make responsible for managing expectations. © 2017 IEEE. IEEE Robotics and Automation Society (RA); Institute of Electrical and Electronics Engineers (IEEE); Institute of Systems and Robotics - University of Coimbra; Korea Robotics Society (KROS); The Robotics Society of Japan (RSJ) Subject Human & Operational ModellingPCS - Perceptual and Cognitive SystemsELSS - Earth, Life and Social SciencesEconomic and social effectsChild-robot interactionsHuman attributesSocial robotsState of the artUser studyHuman robot interaction To reference this document use: http://resolver.tudelft.nl/uuid:d33af8e6-6efb-4afc-8299-ade5f3a30b7c DOI https://doi.org/10.1109/roman.2017.8172412 TNO identifier 788534 Publisher Institute of Electrical and Electronics Engineers Inc. ISBN 9781538635186 Source 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017. 28 August 2017 through 1 September 2017, 916-921 Article number 8172412 Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.