Title
Mindful infrastructure as an enabler of innovation resilience behaviour in innovation teams
Author
Oeij, P.R.A.
Dhondt, S.
Gaspersz, J.B.R.
Publication year
2016
Abstract
Purpose. This paper aims to investigate the principles of high reliability organisations (HROs), present in safety and crisis teams, as applied to innovation teams. Safety and crisis teams cannot fail, as failure leads to disaster and casualties. Innovation teams cannot fail either, as this harms the organisations’ competitiveness and effectiveness. Do HRO principles, rooted in mindful infrastructure, enable innovation resilience behaviour (IRB)? Design/methodology/approach. A study of 18 innovation projects performed by project teams was carried out. A survey by team members/leaders of these teams was completed; team members/leaders of other projects were added to achieve a larger sample. Mindful infrastructure consists of team psychological safety, team learning, complexity leadership and team voice. The analyses assessed the teams’ mindful infrastructures as a causal condition enabling IRB. Findings. Applying qualitative comparative analysis (QCA), the findings indicate that mindful infrastructure enables team IRB, which is a set of team behaviours indicating their resilience when encountering critical incidents. Teams apply different “paths” to IRB. Research limitations/implications. The exploratory study’s generalizability is limited. The findings nonetheless indicate the usefulness of non-linear techniques for understanding different roads to successful innovation processes. Practical implications. HRO principles are applicable by non-HROs. These require investments in organisational learning. Originality/value. HRO studies fail to account for the antecedents of HRO principles. This study groups these antecedents of team behaviour into a mindful infrastructure. QCA has not been applied within the domain of HROs before and only scarcely within the domain of innovation teams.
Subject
Life
SP - Sustainable Productivity and Employability
ELSS - Earth, Life and Social Sciences
Work and Employment
Workplace
Healthy Living
Team
Innovation
HRO
Innovation resilience behaviour
Mindful infrastructure
To reference this document use:
http://resolver.tudelft.nl/uuid:b5ce0c06-948b-4250-8e19-7ed5e7779be5
DOI
https://doi.org/10.1108/tpm-12-2015-0058
TNO identifier
573107
Source
Team Performance Management, 22 (7/8), 334-353
Document type
article