Living labs: an approach for achieving sustainable change in city logistics
van Rooijen, T.
The Living lab is an approach that allows for improving the co-creation processes, putting the end-users at the heart of innovation, realizing new business models, looking for new roles for traditional stakeholders in the innovation process, and a more directed innovation preparation and deployment process. This article describes experiences of eight European cities in setting up and developing living labs in city logistics within the CIVITAS 2020 CITYLAB project and draws upon the CITYLAB Deliverable 3.4 “Practical guidelines for establishing and running living laboratories”. It provides a distinction between logistics service living labs and city logistics transition living lab. The article shares experiences on setting up and operation of the living labs and added value from using living labs set up.
To reference this document use:
Mobility & Logistics
OpenLivingLabDays Conference 2018, Geneva, Switzerland, 22-24 August 2018