Title
Design and Development of a Physical and a Virtual Embodied Conversational Agent for Social Support of Older Adults
Author
Peeters, M.M.M.
Motti, V.G.
Frijns, H.
Mehrotra, S.
Akkoç, T.
Yengeç, S.B.
Çalık, O.
Neerincx, M.A.
Contributor
Truong, K.P. (editor)
Reidsma, D. (editor)
Publication year
2016
Abstract
Populations in developed societies show an increasingly higher life expectancy across the globe. To support older adults to live longer and healthier lives in the familiar surroundings of their homes, technological developments, such as robots and avatars, have a great potential. To investigate long-term interactions between older adults and a "bi-bodied conversational agent" (an agent that has both an avatar and a robot embodiment), a user-centred design approach was employed in the design and development of a conversational agent. Firstly, the requirements of the agent were elicited through a set of focus groups with the target users – older adults. Then, the agent was iteratively designed and implemented: a robot body and avatar body were created. Finally, a Wizard-of-Oz control panel was created to control and compare each of the two bodies. Current research outcomes describe the elicited requirements baseline of a bi-bodied conversational agent for older adults. Future research involves the use of this set-up to investigate long-term interaction between older adults and a bibodied conversational agent.
Subject
Human & Operational Modelling
TPI - Training & Performance Innovations
ELSS - Earth, Life and Social Sciences
Healthy for Life
Robotics
Healthy Living
Robot
Social Agents
Avatar
Wizard of Oz
Conversational Interfaces
Older Adults
Human Computer Interaction
User Centred Design
Embodied Conversational Agents
To reference this document use:
http://resolver.tudelft.nl/uuid:a2f96c9f-5987-40cf-8fe9-39b2f7db8b2b
TNO identifier
575942
Publisher
CTIT, Enschede
ISSN
0929-0672
Source
Proceedings of the 12th Summer Workshop on Multimodal Interfaces eNTERFACE 2016, Enschede, The Netherlands, 21-29
Document type
conference paper