Title
Knowledge sharing in knowledge communities
Author
TNO Preventie en Gezondheid
van den Hooff, B.
Elving, W.
Meeuwsen, J.M.
Dumoulin, C.
Contributor
Huysman, M. (editor)
Wenger, E. (editor)
Wulf, V. (editor)
Publication year
2003
Abstract
In this chapter of the book ‘Communities and Technologies’ (M. Huysman et al. (eds.), Kluwer 2003) the contribution of ICT to knowledge sharing in communities of practice is investigated. A theoretical model is built that identifies the possible influence of ICT on the extent to which knowledge is shared within a community, as well as a number of variables that determine the extent to which this contribution is realized. This theoretical model was tested within two ICT-facilitated communities for professionals in the area of working conditions. The results of these case studies show that ICT’s most important contribution to knowledge sharing in communities consists of the realization of a shared information base (communality) and facilitating communication independent of time and place (connectivity). The results also show that trust among members of a community, and their identification with the community, are important influences on knowledge sharing. Task interdependence and the community’s information culture are also identified as important influences.
Subject
Veilig en Gezond Werken
Werkomstandigheden
Werkomgeving
Arbeidsomstandigheden
Modellenonderzoek
Cybernetica
Informatica
Informatietechnologie
Taakautonomie
Bedrijfscultuur
Sociale voorlichting
Communicatie
To reference this document use:
http://resolver.tudelft.nl/uuid:860ee8aa-329e-4389-b50a-e738bcd2a8e7
TNO identifier
276980
Publisher
Kluwer Academic Publishers, Dordrecht
ISBN
1402016115
Source
Communities and technologies : proceedings of the first international conference on communities and technologies; C&T 2003, 119-141
Document type
bookPart