Title
How to improve human-robot interaction with Conversational Fillers
Author
Wigdor, N.
de Greeff, J.
Looije, R.
Neerincx, M.A.
Publication year
2016
Abstract
Conversation Fillers (CFs), such as ‘um’, ‘hmm’, and ‘ah’, may help to improve the human-robot interaction by smoothening the robot’s responses. This paper presents the design and test of such CFs – alongside iconic pensive or acknowledging gestures – for Wizard of Oz (WoZ) controlled open-ended dialogues in child-robot interactions. A controlled experiment with 26 children showed that these CFs can improve the perceived speediness, aliveness, humanness, and likability of the robot, without decreasing perceptions of intelligence, trustworthiness, or autonomy.
Subject
Human & Operational Modelling
PCS - Perceptual and Cognitive Systems
ELSS - Earth, Life and Social Sciences
Healthy for Life
Robotics
Healthy Living
Delays
Games
Heart rate variability
Human-robot interaction
Natural languages
Robots
To reference this document use:
http://resolver.tudelft.nl/uuid:85d961b5-8532-4019-aed3-00677c59a990
DOI
https://doi.org/10.1109/roman.2016.7745134
TNO identifier
574767
Source
Robot and Human Interactive Communication (RO-MAN), 2016 25th IEEE International Symposium on, August 26-31, 2016. Columbia University, NY, USA, 219-224
Article number
7745134
Document type
conference paper