Title
Running an urban consolidation centre: Binnenstadservice 10 years back and forth
Author
Quak, H.
van Duin, R.
Hendriks, B.
Contributor
taniguchi E.Thompson, R.G. (editor)
Publication year
2020
Abstract
Urban consolidation centres (UCCs) have been discussed over many years in the city logistics literature. The amount of successful UCCs in the long run were, and are, very scarce, though. Little is published on the practical issues and experiences of running a UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) has run UCCs and UCC services for over a decade now. This contribution discusses development and the experiences of running a UCC in practice in the form of seven lessons, including the evolvement of the business model and organisation model, as well as the development from offering 'only' the cross-dock of physical flows, to that of the full triple cross-dock, including financial and information flows. Next, UCCs can be the answer to future challenges, such as zero emission city logistics and fit perfectly into the Physical Internet vision. © 2020 The Authors. Published by Elsevier B.V.
Subject
Urban consolidation centre (UCC)
City logistics
Business model
Mobility & Logistics
Urbanisation
To reference this document use:
http://resolver.tudelft.nl/uuid:83030802-b677-4b89-9cda-04e4401070d2
DOI
https://doi.org/10.1016/j.trpro.2020.03.162
TNO identifier
876175
Publisher
Elsevier B.V.
ISSN
2352-1457
Source
Transportation Research Procedia, 11th International Conference on City Logistics, City Logistics 2019, 12 June 2019 through 14 June 2019, 45-52
Series
Transportation Research Procedia
Document type
conference paper