Title
Attuning speech-enabled interfaces to user and context for inclusive design: Technology, methodology and practice
Author
Neerincx, M.A.
Cremers, A.H.M.
Kessens, J.M.
van Leeuwen, D.A.
Truong, K.P.
TNO Defensie en Veiligheid
Publication year
2009
Abstract
This paper presents a methodology to apply speech technology for compensating sensory, motor, cognitive and affective usage difficulties. It distinguishes (1) an analysis of accessibility and technological issues for the identification of context-dependent user needs and corresponding opportunities to include speech in multimodal user interfaces, and (2) an iterative generate-and-test process to refine the interface prototype and its design rationale. Best practices show that such inclusion of speech technology, although still imperfect in itself, can enhance both the functional and affective information and communication technology-experiences of specific user groups, such as persons with reading difficulties, hearing-impaired, intellectually disabled, children and older adults. © The Author(s) 2008.
Subject
Informatics
Multimodal interaction
Speech technology
Universal access
User experience engineering
Best practice
Context dependent
Design rationale
Inclusive design
Information and Communication Technologies
Interface prototype
Multimodal interaction
Multimodal user interface
Older adults
Speech technology
Test process
Universal access
User experience engineering
User groups
User need
Audition
Interactive computer systems
Technology
User interfaces
Speech communication
To reference this document use:
http://resolver.tudelft.nl/uuid:76cad1a0-f796-4e0a-bd33-576f6c7c7fc3
DOI
https://doi.org/10.1007/s10209-008-0136-x
TNO identifier
181276
ISSN
1615-5289
Source
Universal Access in the Information Society, 8 (2), 109-122
Document type
article