Print Email Facebook Twitter Feedback to renal transplant patients in a self-management support system Title Feedback to renal transplant patients in a self-management support system Author Wang, W. Brinkman, W.-P. Rövekamp, T.J.M. van der Boog, P. Alpay, L. Neerincx, M.A. Publication year 2012 Abstract Motivation - A key function of a future self-management support system (SMSS) for renal transplant patients is to provide feedback about their health status. This study investigates patients' understanding, preference, and trust of such feedback. Research approach - Three types of feedback form, namely simplicity, empathy, and empowerment, were designed and tested with 12 non-patients. The task completeness and the participants' preference were compared. Findings - The users did trust the empowerment feedback more than other feedback. Furthermore, the feedback types seemed to influence users' ability of reporting their previous days' health status. Research limitations/Implications - This research worked out three feedback types and provided insight into their effectiveness and preference. However, the number of participants was small, and they were non-patients, highly educated and relatively young. Originality/Value - This research investigated different feedback types for self-management support systems in the healthcare domain. Take away message - The different way of presenting the same information might influence users' trust and understanding of their health status. Copyright 2012 ACM. Subject HumanLS - Life Style PCS - Perceptual and Cognitive SystemsBSS - Behavioural and Societal SciencesHealthy for LifeHealthy LivingFeedbackRenal transplant patientSelf-management support systemTrustUsability To reference this document use: http://resolver.tudelft.nl/uuid:63ef414b-53a9-452c-a4dd-3c92fe58fdb5 DOI https://doi.org/10.1145/2448136.2448168 TNO identifier 471077 ISBN 9781450317863 Source 30th European Conference on Cognitive Ergonomics, ECCE 2012, 28 August 2012 through 31 August 2012, Edinburgh, 148-150 Series ACM International Conference Proceeding Series Bibliographical note Sponsors: European Association of Cognitive Ergonomics (EACE); Edinburgh Napier University Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.