Print Email Facebook Twitter Evaluating meeting support tools Title Evaluating meeting support tools Author Post, W.M. Huis in't Veld, M.A.A. van den Boogaard, S.A.A. TNO Defensie en Veiligheid DenV Publication year 2008 Abstract Many attempts are underway for developing meeting support tools, but less attention is paid to the evaluation of meetingware. This article describes the development and testing of an instrument for evaluating meeting tools. First, we specified the object of evaluation - meetings - by means of a set of input, process, and outcome factors. Then, we designed the process of evaluation, consisting of, first, the generation of meeting behavior in the form of a controlled series of meetings within the context of a project and, second, the measurement of the identified meeting factors. To measure these factors, a rating scale, questionnaires, and information flow analysis were used. Next, the instrument was tested, and the factors for successful meetings were determined in 13 projects in which four participants had to meet four times. The evaluation instrument proved to be a reliable and useful aid for the development and improvement of meeting tools. © Springer-Verlag London Limited 2007. Subject DesignEvaluationMeeting wareMeetingsTeamsComputer aided software engineeringSoftware designEvaluationEvaluation instrumentMeeting wareSupport toolsGroupware To reference this document use: http://resolver.tudelft.nl/uuid:5f43eaec-35ae-4981-9202-0d2644c4cb4e DOI https://doi.org/10.1007/s00779-007-0148-1 TNO identifier 240698 ISSN 1617-4909 Source Personal and Ubiquitous Computing, 12 (3), 223-235 Document type article Files To receive the publication files, please send an e-mail request to TNO Library.