Manning Centered Design in The Netherlands
TNO Defensie en Veiligheid
All navies, when taking initiative to build a new platform, have difficulties with determining in an early phase the number of people that are needed to sail the planned ship. How do you approach this problem? Where do you start? How can you reduce the complexity of it? Later on, at planning a design trajectory, new questions will arise: How do you reach a cost-effective solution? How do you identify uncertainties, for example about the level of automation that can be expected, many years from now? How do you coordinate all the stakeholders and experts involved in this process? And when a design program has started, other typical question will arise: how can you get a quick insight in the consequences of design choices? How do you account for your design decisions? At TNO, we have reflected on a dozen of human centered design projects for the Dutch Defence Materiel Organization (DMO). We have unified many years of developed knowledge, methodologies and tools in one Manning Centered Design framework, aimed at reducing the complexity of such design problems, managing the risks involved, and capturing the applied knowledge and experiences for later use. In this paper, the framework will be explained and illustrated by two DMO projects in which it is recently applied: the development of the Offshore Patrol Vessel and the Submarine Life Extension Program.
To reference this document use:
HOI - Human Behaviour & Organisational Innovations
BSS - Behavioural and Societal Sciences
Sociology ; Marine
MAST Europe 2010, Rome, 9-11 November 2010.