Print Email Facebook Twitter Digital Tools to Support Knowledge Sharing and Cooperation in High-Investment Product-Services Title Digital Tools to Support Knowledge Sharing and Cooperation in High-Investment Product-Services Author Aromaa, S. Leino, S.P. Reyes-Lecuona, A. Frangakis, N. Berglund, J. Bosch, T. van Rhijn, G. Granholm, G. Contributor Trzcielinski, S. (editor) Publication year 2018 Abstract The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Useit-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Useit-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development. Subject LifeSP - Sustainable Productivity and EmployabilityELSS - Earth, Life and Social SciencesWork and EmploymentWorkplaceHealthy LivingKnowledge sharingCooperationManufacturingProduct-service systemCooperationDecision makingDemonstrationsDigital devicesErgonomicsInformation managementInvestmentsMachineryManufactureCollaborative environmentsCompetitive advantageCustomer requirementsCompetitionManufacturing industriesNew business modelsKnowledge management To reference this document use: http://resolver.tudelft.nl/uuid:3c484861-1bbf-45de-9526-d6af0514349f DOI https://doi.org/10.1007/978-3-319-60474-9_22 TNO identifier 776631 Publisher Springer, Cham ISBN 9783319604732 Source Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future: Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing, July 17-21, 2017, Los Angeles, California, USA, 606, 235-246 Series Advances in Intelligent Systems and Computing Document type conference paper Files To receive the publication files, please send an e-mail request to TNO Library.