Title
From human factors to HSI and beyond: Operation centers and control rooms
Author
Bronkhorst, A.W.
Post, W.M.
te Brake, G.M.
Publication year
2014
Abstract
Currently, Human Factors does not just cover human performance and human centred design but also the evaluation and influencing of human behaviour in complex environments. In particular in the design of operations centres and control rooms, the functioning of humans and systems must be considered in an integrative manner, taking into account gains as well as negative effects such as underload, complacency and skill loss. Furthermore, goals and constraints on the organizational level should be addressed. In designing the command bridge for the Dutch patrol vessels, not only all technology had to be considered, but also the types of operations, available shore support, and the number and type of operators. When planning the central operations centre for the Dutch railroads, we not only designed the workspace but also the collaborative model of participating organizations, which often have conflicting interests. This illustrates how Human Factors work is evolving while pursuing its aim to optimize human functioning in increasingly complex environments.
Subject
Behavioural Changes
HOI - Human Behaviour & Organisational Innovations
ELSS - Earth, Life and Social Sciences
Ergonomics
Cognitive work analysis
Operation room personnel
Control centres
Human System Integration
HSI
ergonomics
To reference this document use:
http://resolver.tudelft.nl/uuid:040a2d3e-b23f-48ad-8ba8-5a46c6dfc62e
TNO identifier
520942
Source
Proceedings of the 9th future security research conference, Berlin, September 16 –18 2014
Document type
conference paper